{"id":370,"date":"2024-12-15T08:47:24","date_gmt":"2024-12-15T08:47:24","guid":{"rendered":"https:\/\/joserotoursandsafaris.com\/?page_id=370"},"modified":"2025-01-04T13:16:04","modified_gmt":"2025-01-04T13:16:04","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/joserotoursandsafaris.com\/fr\/contact-us\/","title":{"rendered":"CONTACT US"},"content":{"rendered":"

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Contact us<\/h1>\n

[\/et_pb_text][et_pb_blurb title=”+254 725 673 824 \/ +254 732 761 046″ use_icon=”on” font_icon=”||fa||900″ image_icon_background_color=”#43EB14″ image_icon_width=”16px” _builder_version=”4.21.0″ _module_preset=”8607d0eb-5f87-4af0-96b6-e25e2bcf2b90″ image_icon_custom_padding=”16px|16px|16px|16px|true|true” border_radii_image=”on|30px|30px|30px|30px” global_colors_info=”{}”]<\/p>\n

Call or text me or Whatsapp<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”info@joserotoursandsafaris.com” use_icon=”on” font_icon=”||fa||900″ image_icon_background_color=”gcid-0a41bebc-0107-48f7-8173-6190cad71074″ image_icon_width=”16px” _builder_version=”4.21.0″ _module_preset=”8607d0eb-5f87-4af0-96b6-e25e2bcf2b90″ image_icon_custom_padding=”16px|16px|16px|16px|true|true” border_radii_image=”on|30px|30px|30px|30px” global_colors_info=”{%22gcid-0a41bebc-0107-48f7-8173-6190cad71074%22:%91%22image_icon_background_color%22%93}”]<\/p>\n

Email us<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/joserotoursandsafaris.com\/wp-content\/uploads\/2024\/12\/SEA24A-Masai-Warriors-Village-Kenya_1_crop1300x750.jpeg” title_text=”SEA24A Masai Warriors Village Kenya_1_crop1300x750″ _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”|-10vw|||false|false” custom_margin_tablet=”|0vw|||false|false” custom_margin_phone=”|0vw|||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact Form” _builder_version=”4.22.1″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”696fc32e-fe01-4cee-8f9c-6d1f53fbb584″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Send A Message<\/h2>\n

[\/et_pb_text][et_pb_contact_form captcha=”off” _builder_version=”4.22.1″ _module_preset=”5d14209a-b6ea-4a84-8094-4dbe0134ad0f” button_bg_color=”gcid-0a41bebc-0107-48f7-8173-6190cad71074″ locked=”off” global_colors_info=”{%22gcid-aa58ace8-f27f-4d3e-bff4-606cd9606937%22:%91%22box_shadow_color%22,%22box_shadow_color_button%22,%22box_shadow_color_button%22,%22box_shadow_color_button%22%93,%22gcid-0a41bebc-0107-48f7-8173-6190cad71074%22:%91%22button_bg_color%22%93}”][et_pb_contact_field field_id=”Name” field_title=”Name” fullwidth_field=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” fullwidth_field=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.22.1″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”696fc32e-fe01-4cee-8f9c-6d1f53fbb584″ global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions<\/h2>\n

[\/et_pb_text][et_pb_accordion toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”d9bf70a2-3a08-4330-9949-24fc7502969c” hover_enabled=”0″ locked=”off” global_colors_info=”{%22gcid-0a41bebc-0107-48f7-8173-6190cad71074%22:%91%22open_toggle_text_color%22%93}” sticky_enabled=”0″][et_pb_accordion_item title=”How do I book a safari with Josero Tours and Safaris?” open=”on” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

You can book Online or call with the phone numbers provided.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What types of tours do you offer?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We offer a variety of tours, including wildlife safaris, beach holidays, cultural experiences, mountain trekking, and city excursions. We also create customized packages tailored to your preferences.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you cater to group bookings?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, we specialize in both private and group tours. Whether you\u2019re traveling with family, friends, or colleagues, we can create a package that suits your group\u2019s needs.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is included in the safari packages?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Our safari packages typically include accommodation, meals, park entry fees, game drives, and transport in a comfortable safari vehicle. We\u2019ll specify what\u2019s included in each package when confirming your booking.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer airport transfers?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, we provide airport transfers as part of our services. Whether you\u2019re arriving or departing, we ensure a seamless travel experience.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is your cancellation policy?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Our cancellation policy varies based on the timing of the cancellation. Full details will be provided during the booking process. We recommend purchasing travel insurance to cover unforeseen changes.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What should I pack for my safari?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We recommend lightweight clothing in neutral colors, comfortable walking shoes, sunscreen, a hat, binoculars, and a camera. A detailed packing list will be shared with you upon booking.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What payment methods do you accept?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We accept payments via bank transfers, mobile money (M-Pesa), credit cards, and PayPal. Details will be provided upon booking.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer family-friendly safaris?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, we offer safaris tailored for families, including child-friendly activities and accommodations. Let us know your needs, and we\u2019ll design an itinerary that works for everyone.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the best time to visit Kenya?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Kenya is a year-round destination, but the Great Migration in the Maasai Mara (July\u2013October) and the dry season (January\u2013March) are especially popular.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I get in touch with Josero Tours and Safaris?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

\u00a0You can contact us via:<\/p>\n